FAQ
Frequently Asked Questions
Absolutely! We have extensive experience in developing e-commerce platforms. We can create secure and scalable online stores that include features such as product listings, payment gateways, and inventory management.
Yes, we offer ongoing support and maintenance services to ensure that your website or application continues to perform optimally. We can also help with updates, security, and enhancements as needed.
Yes, we work with businesses and individuals of all sizes. Whether you're a startup, a small business, or a large corporation, we have the expertise to meet your specific requirements and help you succeed in the digital landscape.
Getting started with MUSI DIGITAL is simple. Reach out to us through our contact page, and our team will be in touch to discuss your project. We'll start by understanding your goals and requirements and provide a tailored solution to meet your needs.
Contact Us
info@musidigital.com
Payment Question
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, bank transfers, and PayPal. You can choose the method that is most convenient for you.
Yes, we typically require an upfront deposit or retainer fee before commencing work on your project. The specific amount may vary depending on the scope and cost of the project. This deposit is essential to secure your spot in our project queue and initiate the work.
Yes, we offer payment plans in some cases. This allows you to pay for your project in manageable installments. The terms and conditions of payment plans will be discussed and agreed upon before the project begins.
Yes, we provide detailed invoices for all payments made to MUSI DIGITAL. Invoices will include a breakdown of charges and payment details.
Our refund policy varies depending on the stage of the project and the work completed. We discuss our refund policy and any specific terms in our project contract to ensure clarity.
Maintenance Question
Website maintenance involves regular updates, security checks, and improvements to ensure your website functions correctly and remains secure. It's essential to keep your site up to date, fix issues, and protect it from security threats
Website maintenance can encompass a range of tasks, such as updating software (CMS, plugins, etc.), monitoring site performance, checking for broken links, optimizing images, backing up data, and enhancing security.
The cost of website maintenance can vary based on the scope of work required and the frequency of updates. At MUSI DIGITAL, we offer customized maintenance plans to suit your specific needs.
Our maintenance plans typically include software updates, security checks, performance optimization, regular backups, and technical support. The specific inclusions can be tailored to your requirements.
Yes, you can request content updates, design changes, or other modifications as part of your maintenance plan. We'll discuss the scope of work and any associated costs before implementing changes.